In international freight forwarding, time is of the essence. Back in 2010, a Swiss client faced a critical situation: 28 tons of fabric urgently needed to be shipped from Shanghai to St. Petersburg, but a lack of direct flights had left the cargo stranded for two weeks. Even the client’s previous freight forwarder, a reputable Swiss company, was unable to find a solution.

NCL, however, stepped up to the challenge. After confirming the absence of suitable cargo flights from Shanghai, we quickly shifted our focus to neighboring countries, leveraging our agility and expertise. Incheon Airport in South Korea emerged as the ideal transit point.

Incheon not only offered direct cargo flights to St. Petersburg but also had frequent passenger flights from Shanghai, facilitating a swift transfer. This provided the perfect solution for our client’s urgent needs.

The NCL team, with its professional handling and efficient execution, completed the booking, customs clearance, and all necessary procedures in just 2 hours, ensuring the timely delivery of the goods. The client expressed immense satisfaction with NCL’s rapid response and effective solution.

This case perfectly illustrates NCL’s flexibility, problem-solving skills, and commitment to exceeding expectations. We are dedicated to providing optimal logistics solutions for our clients, delivering the best results even in the face of the toughest challenges.